Refunds & Cancellation

You can cancel at any time, yourself, without contacting anyone. Open your dashboard, choose Manage billing, and cancel there.

Cancelling stops the next payment. It does not end your access straight away — you keep the plan you paid for until the period you have already paid for runs out, and then the account drops to the free level. Nothing is deleted when you cancel.

There is no cancellation fee and no minimum term.

If you are unhappy with RingBornn, ask us within 14 days of a payment and we will refund it in full. You do not have to justify the request.

This applies to your first payment on a plan and to each renewal — if a renewal catches you by surprise, tell us within 14 days of that charge and you get it back.

Consumers in the EU and UK have a statutory 14-day right to withdraw from a purchase. This policy gives everyone the same thing, wherever you live.

We will still consider a refund, and we generally say yes when something on our side went wrong — a feature that did not work, a double charge, a plan that was not what the page described.

What we will not usually refund is a period you used normally and simply forgot to cancel. If that is your situation, tell us anyway; we would rather sort it out than have you dispute the charge with your bank.

Use the support form at ringbornn.com/support, email ringbornn.help@gmail.com, or message us on Telegram at t.me/ringbornn.

Tell us the email on the account and roughly when the payment was taken. That is enough — we do not need a reason.

We reply within 30 days and usually much sooner. Once approved, the refund is issued to the original payment method; how quickly it appears is up to your bank, but it is typically 5–10 working days.

Payments are processed by Paddle, which acts as the merchant of record for RingBornn. That is the name you will see on your bank statement, and Paddle issues the refund on our instruction.

You can also contact Paddle directly about a payment, and they can help with receipts and invoices. Either route works.

The 7-day trial does not ask for a card and does not charge you. When it ends, nothing is taken — the account simply drops to the free level until you choose to pay. There is nothing to cancel and nothing to refund.